Frequently Asked Questions
Patients can easily make payments, in-person at the clinic, online through our patient portal, or by mail. For more info, call 385-248-5550
- Why should I have an exam at the RMU Eye Institute?
- Our nationally recognized optometric physicians at the RMU Eye Institute, ensure the optimum care and treatment for you and your family.
- What to expect during my eye exam?
- During the course of your examination, our optometric doctors will review your personal information as well as verify your test findings. Your faculty doctor will personally evaluate the health of your eyes and look for signs of systemic diseases in the eye, cataracts, glaucoma, macular degeneration or risk factors for retinal detachment. This will also give you an opportunity to ask questions of an expert.
- The examination is designed to detect a wide range of problems affecting vision function that cause blurred vision and eye discomfort. Evaluations for eye health disorders are also performed.
- State of the art technology is utilized throughout the examination process.
- Do you accept referrals?
- Yes, these include referrals for vision therapy, low vision rehabilitation, specialty contact lens fitting, ocular disease, special testing, and pre- and post-operative management of cataract surgery, laser surgery for diabetes, and LASIK.
- How should I prepare for having my eyes dilated?
- Pupil dilation allows the doctor to see the inner part of your eye, but the side effects of the dilation can leave your vision blurry and sensitive to light for up to 2 or more hours. It is recommended that a friend or family member provide transportation following pupil dilation until your pupils return to their original size.
- Are you able to address eye concerns for a person with disabilities?
- Yes! We have special objective ways to assess and treat people of all abilities.
- What is the youngest patient that you see?
- Our Pediatric Services is able to see newborns, infants, toddlers and patients up to the age of 17.
- Can I fill out my patient forms before I come to my exam?
- Yes, visit the Patient Resources section on the website.
- How do I care for my eyeglasses?
- Soap and water or a commercial eyeglass cleaner with a soft cloth can be effective cleansers for your eyeglasses.
- What insurances does RMU Eye Institute take?
- We accept both vision and medical insurances. Please visit the Billing & Insurance page for accepted insurances.
- Why do my eyes twitch?
- A minor eye twitch is an involuntary movement affecting the eye muscles and can be caused by a number of factors including fatigue, stress or caffeine. It can also be a symptom of something more serious. If you have any doubts or would like to speak to a professional, contact us to schedule an appointment.
- Where do I park at the RMU Eye Institute?
- There will be designated patient parking in the primary parking lot of building 3. Look for the sign indicating those parking stalls.